State Farm® Insurance Agent Tony Jones

"Thank you for the awesome service, y’all knocked the ball out of the park! Great response times and better service all around. I called Michael Jones about adding a vehicle on my policy and he had it done and an insurance card back to me within ten minutes, AT AN INCREDIBLE RATE! I have never seen someone so willing to help on an urgent situation !"

"Tony's office answers the phone every time I call and they're all incredibly helpful. Been with them for years and plan to stay with them. Very happy with their responsiveness."

"We have been working with Tony Jones office for over 25 years. The staff is excellent and are able to answer questions in one phone call. It’s great to be able to talk to an actual person!"

"Tony Jones and team are awesome! Always available to help and provide council. Claims are handled quickly and professionally."

"I use state farm Tony Jones for car and home insurance. The entire staff is kind and they listen to my needs. Insurance covers my needs and it's a bonus having an insurance agent team that is so friendly. Insurance pricing is online with other companies also which makes working with friendly team is a bonus."

"Gail, has always been so helpful and reliable to get back with me on updating and helping me with my insurance policies. This State Farm office is great to deal with!"

"I recently spoke to Gail R. for help with my insurance policy. She was very helpful and knowledgeable. She is always more than willing to help me when I call and always offers suggestions. She goes above and beyond to help you."

"Great service, great premium, local agent, they are always quick to respond. Tony, Catherine and Gail are all great people to deal with. If you don’t understand something they will walk you step by step so you do understand. I have 4 cars and my home through them."

"Awesome team, super friendly and helpful"

"Gail at Tony Jones State Farm is terrific! Every time I need to call to make a change with a vehicle or to simply ask a question she makes me feel like everthing will be taken care of perfectly. Thanks Gail!"

"It was very important to me to have a local and attentive team close to home for me in Flower Mound and Tony Jones SF was the perfect match! Working with Mike has always been a pleasure, incredibly professional and it always feels like a cooperative discussion. I am very satisfied and look forward to continuing business with this firm."

"Haven’t really had good experiences with insurance except for here, had all my questions answered and felt treated like a real person. Cal was very polite and helpful!"

"In the fast-paced world of today, where efficiency often trumps empathy, it is not every day that we encounter individuals who remind us of the true essence of customer service. Recently, I found myself in a situation that tested the very fabric of what we often take for granted—customer support. It was during an inquiry about a lost refund check that I had the privilege of working with Gail who redefined my understanding of exceptional service."

"Tony and Gale are the best! I switched to State Farm and I can honestly say it has been the best experience. From initially switching over Gale made it easy to understand what my policy meant/ what I am signing up for, and my insurance was actually cheaper! Unfortunately, I was in a crash and my car was totaled. The team was ready to help and assist me through the process, though most of it went through the claims department. I had to get a form notarized, and Gale was able to help! Gale and Tony helped me make sure all of the paper work on my total loss looked right and ready to submit to the claims department. Anytime I have a question or need help the team is there! I will be staying with them for a long time."

"I knew next to nothing about insurance before coming in, but Tony and the Jones sons made sure I was comfortable and supported the whole way through. Feels like I'm an insurance expert now! It's such an intimate, family-run dynamic in the office that you can really tell they care about each other and they extend that same warmth to their customers and clients."

"Mike Jones helped me find the home owners and auto policies that best fit my family’s needs at a competitive price. Great coverage and even better overall experience."

"Gail Randle was excellent to work with. I highly recommend her as your agent of choice. Very professional & knowledgeable!"

"I've been working with Tony and his team for near on 10-years with Auto, Renter, Home, and Jewelry coverage, and they've always been so helpful and kind whenever we've had to rely on them. I know that if anything happens, we've got a great team at our disposal to help us through the insurance process and making sure that we're taken care of. They're easy to reach and quick to respond, and the rates are reasonable and affordable. You really can't go wrong with Tony and team."

"Very quick response, half of what I was paying. Catherine Wagner was awesome helped me with the best quote and info on my vehicle. I'd definitely recommend. Thank you!"

"The staff here were incredibly helpful and I left knowing I was in good hands"

"Quality people and quality service. They went above and beyond to make sure I was taken care of."

"Had planned to change carriers but Catherine went through my policy and pointed out all the benefits of staying with State Farm. I was told the quote I received was exact same coverage as State Farm which turned out not to be the case. Thanks, Catherine for ensuring I get the best coverage."

"The team at Tony Jones SF is amazing and reliable, one of the only places open yesterday during the big winter storm. Cal was super helpful, and the entire staff was trust worthy and very easy to work with!"

"Tony Jones is a fantastic insurance company with a wonderful staff. Gail was phenomenal by answering all my questions and reviewing my policy and insuring all of my insurance needs were met. Gail is so very impressive with her tremendous knowledge and service she provides."

"I have had the pleasure of working with Gail Randle in Tony’s office. She is always very friendly and provides great customer service. I know I can count on Gail whenever I have questions or need information."