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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Meyer

December 9, 2025

5  out of  5
rating by David Meyer
"Tony Jones is a fantastic insurance company with a wonderful staff. Gail was phenomenal by answering all my questions and reviewing my policy and insuring all of my insurance needs were met. Gail is so very impressive with her tremendous knowledge and service she provides."
We responded:
"David, thanks for the review. Gail and I appreciate it very much."
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Sharon Revisore

December 9, 2025

5  out of  5
rating by Sharon Revisore
"I have had the pleasure of working with Gail Randle in Tony’s office. She is always very friendly and provides great customer service. I know I can count on Gail whenever I have questions or need information."
We responded:
"Sharon, thanks for the review. Gail and I appreciate it very much."
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Dyann B

December 9, 2025

5  out of  5
rating by Dyann B
"Great service! 🙌"
We responded:
"Dyann thanks for the review. Those Odessa girls are the best."
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Brad Franchione

December 9, 2025

5  out of  5
rating by Brad Franchione
"Ask for Gail, She was great to speak with guided me thru the process. She is great."
We responded:
"Brad, thanks for the review and mentioning Gail. We really appreciate your business."
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Drew Hardgrave

December 4, 2025

5  out of  5
rating by Drew Hardgrave
"As a first time home buyer, the team at Tony Jones SF could not have made the process any simpler or easier. The professionalism, courtesy, and friendliness throughout the whole process was absolutely outstanding. Mike has helped me with car, motorcycle, and now homeowners and I couldn’t think of using any other provider. Having the full confidence that you are being taken care of is rare, but it’s a familiar feeling working with the team at Tony Jones SF. Thank you TJ team!"
We responded:
"Drew, thanks for the review. Mike and I really appreciate it. Its great customers like you that make this job worth coming to work everyday!"
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Samantha Stidd

November 17, 2025

5  out of  5
rating by Samantha Stidd
"My family has been with Tony Jones for over a decade now. They always try their hardest to provide the best service possible. You can tell they care about you not only as a customer, but as a person."
We responded:
"Samantha, thanks so much for the awesome review. We have fond memories of working with your family. You guys are the kind of customers that make this job worth it!"
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Trends and Traditions Boutique

November 8, 2025

5  out of  5
rating by Trends and Traditions Boutique
"Every one in this organization gives great customer service. Especially Gayle."
We responded:
"Thanks so much for the review, we appreciate it very much."
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Rusty Ogden

November 8, 2025

5  out of  5
rating by Rusty Ogden
"We began our policies with Tony Jones approximately seven years ago. During this time, the office personnel—Gail and Michael—have consistently demonstrated the highest level of professionalism. They are always eager to assist and make every interaction a positive experience. Tony has periodically suggested policy updates to ensure we have the best coverage, and overall communication has been excellent. Great job to the entire team!"
We responded:
"Rusty, I really appreciate the nice review, and mentioning Mike and Gail. Look forward to seeing you next summer in Ruidoso!"
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Kathryn Gainey

November 8, 2025

5  out of  5
rating by Kathryn Gainey
"Excellent service. Gail is great."
We responded:
"Kathryn thanks for the review and mentioning Gail, we really appreciate it."
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Bella Gregston

November 8, 2025

5  out of  5
rating by Bella Gregston
"AMAZING customer service!!!!"
We responded:
"Bella, thanks so much for the review it was kind of you."
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Christa allen

November 8, 2025

5  out of  5
rating by Christa allen
"Great team! We enjoyed working with Gail. Very responsive and answered all of our questions. Wholeheartedly recommend."
We responded:
"Christa, thanks for taking the time to write the review. Gail and I really appreciate it."
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Teresa Hudson

November 7, 2025

5  out of  5
rating by Teresa Hudson
"Excellent customer service!"
We responded:
"Teresa thank you so much for the review we really appreciate it."
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Teri James

November 7, 2025

5  out of  5
rating by Teri James
"Gail is absolutely amaZing! So informative and helpful. What a great agency!"
We responded:
"Teri, Gail is amazing thanks for taking the time and letting me know!"
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Danny Gregston

November 7, 2025

5  out of  5
rating by Danny Gregston
"Great firm. Personable staff. Very knowledgeable"
We responded:
"Danny hope you are doing well, thanks for taking the time to do the review. Gail and I really appreciate it. "
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Asher St. Clair Foster

November 7, 2025

5  out of  5
rating by Asher St. Clair Foster
"I loved working with them, they had great customer service. Especially with the help of Gail."
We responded:
"Asher we appreciate the review very much."
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Brandon Mahoney

November 6, 2025

5  out of  5
rating by Brandon Mahoney
"I’ve been with Tony Jones for a couple of years now, and I can honestly say they’re the best in the business. Tony and his staff are always friendly, professional, and quick to help with anything I need — whether it’s a policy question, claim, or just reviewing my coverage. They go above and beyond to make sure I’m taken care of and truly treat me like family. It’s rare to find that kind of personal service these days. Highly recommend Tony Jones and his amazing team to anyone looking for reliable, honest insurance support!"
We responded:
"Brandon thanks so much for the review. Hope all is well. Say hello to Mike and Margaret for Kelly and I. Miss seeing the old Bridlewood crowd. "
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Darrell Testerman

September 30, 2025

5  out of  5
rating by Darrell Testerman
"Tony has always been a reliable agent who makes insurance simple and stress-free. His staff is top-notch—Gail especially went out of her way to help me recently. Best customer service I’ve had with insurance!"
We responded:
"Darrell thanks so much for the review we really appreciate it."
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Franklin Sikich

September 13, 2025

5  out of  5
rating by Franklin Sikich
"I have got you covered - certainly applies to Tony - never missed an opportunity to make sure I had a roof over my head so I would be covered - thanks Tony"
We responded:
"I really appreciate it Frank. It's long term customers like you that have made State Farm what it is. "
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Dimitri Wagner

September 3, 2025

5  out of  5
rating by Dimitri Wagner
"Catherine has always been prompt to respond to my insurance questions and pleasant to speak with!"
We responded:
"Thanks Dimitri, we appreciate your business."
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Daniel Min

August 18, 2025

5  out of  5
rating by Daniel Min
"Tony Jones State Farm and team have been an awesome local agent for my family. The team is always looking out for any discounts or policy changes that make sense for our household!"
We responded:
"Daniel thanks for taking the time to write the review, the team appreciates great customers like you."
Profile photo of Ron Martin

Ron Martin

July 17, 2025

5  out of  5
rating by Ron Martin
"Great service at Tony Jones State Farm Insurance office in Flower Mound, TX. I always get answers to my questions. They inform me of any policy changes and why. I never received this good of service from my previous insurance company. I am extremely pleased that I have moved over to Tony Jones and State Farm Insurance."
We responded:
"Ron, I really appreciate your business and thanks so much for the review. Mike and Anessa are in Ruidoso this week with the baby. Hopefully they can stay dry, there has been lots of rain there."
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Cathy zervas wagner

July 3, 2025

5  out of  5
rating by Cathy zervas wagner
"Tony is an amazing agent who really goes the extra mile for his clients. I have been with him for more than 10 years for auto and home. His staff always show kindness and eagerness to help me which speaks volumes. Best customer service I have ever received from an insurance company."
We responded:
"Thanks Cathy, I really appreciate it very much. Hope all is well for you in Longview!"
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amy krause

June 22, 2025

5  out of  5
rating by amy krause
"Tony and Mike are the best. They are extremely knowledgeable, helpful, friendly and provide the best service and rates. Highly recommend!"
We responded:
"Thanks Amy we really appreciate it."
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Traci Gregston

June 20, 2025

5  out of  5
rating by Traci Gregston
"Recently changed from AllState to State Farm for lower rates and better coverage. Great customer service and professional courtesy. I highly recommend Tony Jones State Farm, I've known Tony since grade school and his team member Gail for 64 years."
We responded:
"Traci thanks for the review and your business Gail and I appreciate it very much."
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Samuel Gile

June 20, 2025

5  out of  5
rating by Samuel Gile
"I switched from my previous Insurance Company to this group. They are nothing less than great! Extremely helpful and responsive."
We responded:
"Mike and I really appreciate it Sam, have a great weekend."