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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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reggie Hastings

October 25, 2024

5  out of  5
rating by reggie Hastings
"Mike is excellent to work with and extremely thorough. They will take the time to ensure you understand all of your options and will make sure you are getting the best available rates. I highly recommend this agency!"
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Wes B (W)

September 10, 2024

5  out of  5
rating by Wes B (W)
"Talk to Gail! She made the process smooth. Knows the in’s and out’s of the insurance world."
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Kevin Gross

August 15, 2024

5  out of  5
rating by Kevin Gross
"Was able to help me with information last minute with no appointment."
We responded:
"I appreciate the review very much!"
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Joanna Phillips

March 19, 2024

5  out of  5
rating by Joanna Phillips
"Customer for decades. Very helpful, friendly, and knowledgeable. Competitive rates. Highly recommend this office and their services."
We responded:
"Joanna, thanks for your kind words, it's so nice of you to share them with us. Thanks for being a great customer, and we wish you all the best in your gardening endeavors in 2024 . "
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Tony Marrs

March 13, 2024

5  out of  5
rating by Tony Marrs
"Tony and staff sell a good product...that is one piece of Tony's success... pair that with top shelf customer service and you have the best insurance agency around in my opinion. I have done business with Tony for probably 30 or more years. He may not know it, but every few years I do shop around (this keeps him honest in my mind!). Sure I find slightly cheaper rates if I look hard enough but then I remember how easy they are to talk to, always satisfying my concerns and answering my questions & coming to bat for me when I have had a claim. I really feel better protected dealing with the 'Tony / State Farm team' rather than some 'whoever, wherever selling whatever'. Give Tony and his staff a call the next time insurance coverage is needed."
We responded:
"Tony, thanks for your decades long friendship as well as your decades long business. I appreciate you and look forward to many more years of working together. "
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Pamela Andrews

March 13, 2024

5  out of  5
rating by Pamela Andrews
"I’ve known Tony for over 55 years. He is an amazing man and an amazing State Farm Agent. My dad was also a State Farm agent for over 30 years so I know a great agent when I see one!"
We responded:
"Thanks for your kind words Pam, it's hard to believe we've known each other for 55 years. Thanks for reminding me your dad was a State Farm agent for 30 years. I'm working on my 35th, so I know how valuable long term relationships are. "
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TheMrs Pope

March 8, 2024

5  out of  5
rating by TheMrs Pope
"Michael Jones provided exceptional service in assisting us with insurance coverage for our five cars and home property with a pool. His patience and thoughtfulness in finding the perfect coverage options were impressive. Michael’s professionalism and clear communication made the entire process seamless and stress-free. I highly recommend his services to anyone in need of insurance solutions. Five stars!"
We responded:
"Thank you for sharing your experience with us, as we are really proud of the service Mike provides and it's great that you recognized him for it. "
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Michael Brown

February 29, 2024

5  out of  5
rating by Michael Brown
"My Agent (Tony Jones) is primary reason I remain a loyal State Farm customer. Of course, I get offers to switch to other providers promising a significant savings. I tell them I can never switch because Tony provides the absolute best customer service in the business, and you can’t put a price on the peace of mind he provides. When you need to reach Tony he is always there, always on your side, and always willing to help resolve any issues."
We responded:
"Thanks for your kind words Mike, it's such a pleasure to have you as a customer. We work hard to make sure our customers are satisfied. "
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Kelley Hurst

February 29, 2024

5  out of  5
rating by Kelley Hurst
"Tony Jones State Farm has cared for my family’s insurance needs for decades. Always dependable. They are like the old SF jingle “like a good neighbor”. Highly recommend!"
We responded:
"Kelley, it's been thirty-three years of service, and we appreciate you letting us take care of you and your family's needs. "
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Anessa Yuriar

January 1, 2023

5  out of  5
rating by Anessa Yuriar
"The Jones’ team has your back. I was previously with another insurance company that charged me literally 2.5 times what I’m receiving from Mr. Jones and his team! They have saved me so much money, time and headache compared to where I was previously covered. No doubt, the best rate in town. Customer service- 10/10. The crew is willing to go above and beyond to make sure you’re settled in. They checked on me all along the way (as well my mother who is also insured!) to make sure everything is going well. My drive safe and save app started to act wonky and the crew helped me so much! I’m now getting an even better discount. Can’t recommend these guys enough! :)"
We responded:
"Thanks for your wonderful review Anessa, we sure appreciate your business. We always strive to make sure our customers are happy, and it's been a pleasure to serve you. "
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Jon Conover

September 10, 2022

5  out of  5
rating by Jon Conover
"Very friendly staff, great experience with this firm"
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Tay Strong

January 15, 2020

5  out of  5
rating by Tay Strong
"Very professional and very quick. Michael Jones ended up saving my 50% on what we were paying in comparison to AllState. If you are looking to switch I can't recommend this place enough!"
We responded:
"Thank you Taylor. We pride ourselves in being a good neighbor and taking care of our clients."
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Kody Didier

January 8, 2020

5  out of  5
rating by Kody Didier
"Amazing service top to bottom. I've been with Tony and State Farm for over 10 years and will never contemplate going elsewhere for my insurance needs."
We responded:
"Thank you for the kind words Kody!"
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Christian

March 19, 2019

5  out of  5
rating by Christian
"Tony is a great guy, and businessman always looking out for your best interest, and giving you the best rate he can. The staff at this location is very informative, and always willing to help in anyway possible. I would highly recommend anyone looking for a quote to reach out to Tony Jones & Mike Jones, they will make sure you’re taken care of!"
We responded:
"Christian , thank you very much for the feedback and taking the time to recommend our agency."
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Jensen Hunt

February 27, 2019

5  out of  5
rating by Jensen Hunt
"Best staff and best rates in town."
We responded:
"Thank you Jensen. Our staff works very hard to meet our customers expectations."
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Todd

February 27, 2019

5  out of  5
rating by Todd
"Well, I'm not going to break up this 5 Star party Tony has accumulated over the years. I guess the only bad thing I CAN say about him is that he played football for some rinky dink school in West Texas called Permian. Somewhere in Odessa, I heard. Being a former Fighting Farmer who played AGAINST his team in the playoffs and were AHEAD 7 - 0 with 6 minutes remaining...and then lost...I'd have every reason (as immature as those reasons may be) to discount any abilities he may possess as an insurance agent, but I can't. He's a good dude and the man knows his business inside and out. Seriously, you can only get so many relatives to write fake reviews to bolster your reputation, but in this case, none of his relatives even LIVE here, so all of these are genuine. Great, great guy. We talked insurance for 5 minutes and football the remaining 55. You can just tell about some people, though, and I picked the right agent. Looks like quite a few others have too. Thanks again, Tony!"
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Brent Erskin

February 15, 2019

5  out of  5
rating by Brent Erskin
"Very friendly and kind staff!"
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Hunter Pearson

February 14, 2019

5  out of  5
rating by Hunter Pearson
"Very friendly always helpful"
We responded:
"Thank you Hunter for the kind review."
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eric shortridge

January 10, 2019

5  out of  5
rating by eric shortridge
"Very friendly staff, got me a great deal on rental insurance. My family has use State Farm for as long as I can remember, and I’m going to keep the tradition rolling!"
We responded:
"Eric, thank you for taking the time to leave us a review. We truly appreciate it!"
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Ray Gentry

September 2, 2018

5  out of  5
rating by Ray Gentry
"If you need an agent that will stick up for his customers this is your agency. Tony stood up for me when I had a claim situation and got it resolved for me. Insurance is only as good as the treatment you get when you have a claim. State Farm and Tony’s agency have always taken care of me when I needed them."
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Garrett Clark

August 30, 2018

5  out of  5
rating by Garrett Clark
"Tony is always friendly, very knowledgeable and has been great to work with. Great service and great rates. The best in north Texas."
We responded:
"Thank you Garrett. We appreciate your business!"
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Poutler

August 29, 2018

5  out of  5
rating by Poutler
"From my parents to myself and now my kids. we have all used Tony Jones State Farm for the past 30 years. I guess now I can say Tony has taken care of my family for generations! I recommend Tony to all of my friends."
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clayton graham

August 20, 2018

5  out of  5
rating by clayton graham
"Been insured with Tony Jones State Farm for over 10 years, He has an incredible staff. Frank his office manager is extremely knowledgeable and patient when I call with questions about our insurance or to pay a bill. I highly recommend Tony and his office."
We responded:
"We appreciate the feedback Clayton!"
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Tyler Boyd

July 19, 2018

5  out of  5
rating by Tyler Boyd
"Tony is one of the best issurance agents Iv ever had. Recently switched over from Geico, Tony was very professional and gave me a great quote. One of the best in north Texas."
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Robert Lewis

June 13, 2018

5  out of  5
rating by Robert Lewis
"I gotta tell you, Tony is A-#1 First Place in service. I have never had to wait much time at all for an answer or a returned phone call. I've had a couple of large (to me) claims, and they went absolutely flawlessly and totally trouble free. I can't recommend Tony highly enough."
We responded:
"Thanks Robert, hope you and the family are doing well!"