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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bob s

April 27, 2026

5  out of  5
rating by bob s
"I use state farm Tony Jones for car and home insurance. The entire staff is kind and they listen to my needs. Insurance covers my needs and it's a bonus having an insurance agent team that is so friendly. Insurance pricing is online with other companies also which makes working with friendly team is a bonus."
We responded:
"Bob thanks for the review, Gail and the team really appreciate it. Thanks for the business."
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John Burtis

April 24, 2026

5  out of  5
rating by John Burtis
"Gail, has always been so helpful and reliable to get back with me on updating and helping me with my insurance policies. This State Farm office is great to deal with!"
We responded:
"John, Gail and I really appreciate the review. It will help us get more great customers like you. Thanks again."
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Karen Thornton

April 24, 2026

5  out of  5
rating by Karen Thornton
"I recently spoke to Gail R. for help with my insurance policy. She was very helpful and knowledgeable. She is always more than willing to help me when I call and always offers suggestions. She goes above and beyond to help you."
We responded:
"Karen, thanks for the review and kind words. We really appreciate customers like you it makes this job a lot easier."
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William Salyers

April 24, 2026

5  out of  5
rating by William Salyers
"Great service, great premium, local agent, they are always quick to respond. Tony, Catherine and Gail are all great people to deal with. If you don’t understand something they will walk you step by step so you do understand. I have 4 cars and my home through them."
We responded:
"William, thanks so much for the review. Tony Jones State Farm agency appreciates the trust you have placed with us. It means a lot to me and the whole team."
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F A

April 23, 2026

5  out of  5
rating by F A
"Awesome team, super friendly and helpful"
We responded:
"Farhad, thanks for reviewing Tony Jones State Farm. It is a pleasure serving you for your car insurance."
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Steve Lloyd

April 23, 2026

5  out of  5
rating by Steve Lloyd
"Gail at Tony Jones State Farm is terrific! Every time I need to call to make a change with a vehicle or to simply ask a question she makes me feel like everthing will be taken care of perfectly. Thanks Gail!"
We responded:
"Thank you so much Steve. We truly appreciate your trust in Tony Jones State Farm. Thanks for mentioning Gail, it means a lot to her as well. "
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Chris Armey

April 23, 2026

5  out of  5
rating by Chris Armey
"It was very important to me to have a local and attentive team close to home for me in Flower Mound and Tony Jones SF was the perfect match! Working with Mike has always been a pleasure, incredibly professional and it always feels like a cooperative discussion. I am very satisfied and look forward to continuing business with this firm."
We responded:
"Thanks Chris, It means a lot to me and Cal. "
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Alec

April 22, 2026

5  out of  5
rating by Alec
"Haven’t really had good experiences with insurance except for here, had all my questions answered and felt treated like a real person. Cal was very polite and helpful!"
We responded:
"Alec, thanks Cal and I really appreciate it the review. It means a lot. Next time you are in Flower Mound, stop by and see us."
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Ron Johnson

April 22, 2026

5  out of  5
rating by Ron Johnson
"In the fast-paced world of today, where efficiency often trumps empathy, it is not every day that we encounter individuals who remind us of the true essence of customer service. Recently, I found myself in a situation that tested the very fabric of what we often take for granted—customer support. It was during an inquiry about a lost refund check that I had the privilege of working with Gail who redefined my understanding of exceptional service."
We responded:
"Ron, thanks for the awesome review, Gail and I really appreciate your business. Next time you are in the Flower Mound area, stop by and see us."
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Ashley Whalen

April 21, 2026

5  out of  5
rating by Ashley Whalen
"Tony and Gale are the best! I switched to State Farm and I can honestly say it has been the best experience. From initially switching over Gale made it easy to understand what my policy meant/ what I am signing up for, and my insurance was actually cheaper! Unfortunately, I was in a crash and my car was totaled. The team was ready to help and assist me through the process, though most of it went through the claims department. I had to get a form notarized, and Gale was able to help! Gale and Tony helped me make sure all of the paper work on my total loss looked right and ready to submit to the claims department. Anytime I have a question or need help the team is there! I will be staying with them for a long time."
We responded:
"Thanks Ashley for the review, we really appreciate your business. "
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Thomas Farmer

April 14, 2026

5  out of  5
rating by Thomas Farmer
"I knew next to nothing about insurance before coming in, but Tony and the Jones sons made sure I was comfortable and supported the whole way through. Feels like I'm an insurance expert now! It's such an intimate, family-run dynamic in the office that you can really tell they care about each other and they extend that same warmth to their customers and clients."
We responded:
"Thanks Thomas, we really appreciate the review. "
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Adam Ragar

April 10, 2026

5  out of  5
rating by Adam Ragar
"Mike Jones helped me find the home owners and auto policies that best fit my family’s needs at a competitive price. Great coverage and even better overall experience."
We responded:
"Thanks Adam for the review. Hope your mom is doing well and tell her I said hello."
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Kevin Terrell

April 6, 2026

5  out of  5
rating by Kevin Terrell
"Gail Randle was excellent to work with. I highly recommend her as your agent of choice. Very professional & knowledgeable!"
We responded:
"Kevin thanks for the review. Gail and I appreciate it very much."
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Joe St. Angelo

March 4, 2026

5  out of  5
rating by Joe St. Angelo
"I've been working with Tony and his team for near on 10-years with Auto, Renter, Home, and Jewelry coverage, and they've always been so helpful and kind whenever we've had to rely on them. I know that if anything happens, we've got a great team at our disposal to help us through the insurance process and making sure that we're taken care of. They're easy to reach and quick to respond, and the rates are reasonable and affordable. You really can't go wrong with Tony and team."
We responded:
"Joe, thanks for the review. Gail and I appreciate it very much."
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maureen sullivan

February 19, 2026

5  out of  5
rating by maureen sullivan
"Very quick response, half of what I was paying. Catherine Wagner was awesome helped me with the best quote and info on my vehicle. I'd definitely recommend. Thank you!"
We responded:
"Maureen, Catherine and I appreciate you taking the. time to write a review. It means a lot to us. We are thrilled to have you as part of our State Farm family. "
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Aaron Bigbie

February 17, 2026

5  out of  5
rating by Aaron Bigbie
"The staff here were incredibly helpful and I left knowing I was in good hands"
We responded:
"Aaron, thanks for the review we really appreciate it."
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Brandon Cross

February 6, 2026

5  out of  5
rating by Brandon Cross
"Quality people and quality service. They went above and beyond to make sure I was taken care of."
We responded:
"Thanks Brandon Cross, the Jones' boys appreciate you!"
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Carol Giddens

February 6, 2026

5  out of  5
rating by Carol Giddens
"Had planned to change carriers but Catherine went through my policy and pointed out all the benefits of staying with State Farm. I was told the quote I received was exact same coverage as State Farm which turned out not to be the case. Thanks, Catherine for ensuring I get the best coverage."
We responded:
"Carol, thanks you so much for the review. I am so thankful you reached out to Catherine and decided to stay with our agency. Catherine really does care about our customers and we are thankful to have her."
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Justin Vent

January 28, 2026

5  out of  5
rating by Justin Vent
"The team at Tony Jones SF is amazing and reliable, one of the only places open yesterday during the big winter storm. Cal was super helpful, and the entire staff was trust worthy and very easy to work with!"
We responded:
"Thanks Justin. Cal and I really appreciate it."
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David Meyer

December 9, 2025

5  out of  5
rating by David Meyer
"Tony Jones is a fantastic insurance company with a wonderful staff. Gail was phenomenal by answering all my questions and reviewing my policy and insuring all of my insurance needs were met. Gail is so very impressive with her tremendous knowledge and service she provides."
We responded:
"David, thanks for the review. Gail and I appreciate it very much."
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Sharon Revisore

December 9, 2025

5  out of  5
rating by Sharon Revisore
"I have had the pleasure of working with Gail Randle in Tony’s office. She is always very friendly and provides great customer service. I know I can count on Gail whenever I have questions or need information."
We responded:
"Sharon, thanks for the review. Gail and I appreciate it very much."
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Dyann B

December 9, 2025

5  out of  5
rating by Dyann B
"Great service! 🙌"
We responded:
"Dyann thanks for the review. Those Odessa girls are the best."
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Brad Franchione

December 9, 2025

5  out of  5
rating by Brad Franchione
"Ask for Gail, She was great to speak with guided me thru the process. She is great."
We responded:
"Brad, thanks for the review and mentioning Gail. We really appreciate your business."
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Drew Hardgrave

December 4, 2025

5  out of  5
rating by Drew Hardgrave
"As a first time home buyer, the team at Tony Jones SF could not have made the process any simpler or easier. The professionalism, courtesy, and friendliness throughout the whole process was absolutely outstanding. Mike has helped me with car, motorcycle, and now homeowners and I couldn’t think of using any other provider. Having the full confidence that you are being taken care of is rare, but it’s a familiar feeling working with the team at Tony Jones SF. Thank you TJ team!"
We responded:
"Drew, thanks for the review. Mike and I really appreciate it. Its great customers like you that make this job worth coming to work everyday!"
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Samantha Stidd

November 17, 2025

5  out of  5
rating by Samantha Stidd
"My family has been with Tony Jones for over a decade now. They always try their hardest to provide the best service possible. You can tell they care about you not only as a customer, but as a person."
We responded:
"Samantha, thanks so much for the awesome review. We have fond memories of working with your family. You guys are the kind of customers that make this job worth it!"